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Welcome to The Clinic Boss Show podcast! This show is for Physical Therapy, Chiropractors, Dentists, and Massage therapy clinic owners who want to make more money, impact more people while having more freedom. Learn from Rick Lau, the $83/million dollar a year Physical Therapy and Chiropractic clinic owner. With over 127 successful clinics. Inside each episode, Rick shares his secrets to growing a Physical Therapy and Chiropractic clinic from $0 to $83/million per year. Plus interviews highly successful clinic owners to get them to spill the beans on their secrets to becoming the go-to clinic in their community, getting more patients, treating less while making more, and so much more.
Episodes
Saturday Jul 06, 2024
Saturday Jul 06, 2024
In this new episode, Rick sits down with Rhonda Shishkin to talk about how to navigate the awkward conversations of metrics and caseload between owners and clinicians, how to get physios to cross refer to chiros, and why part timers are clinic killers.
Rhonda is the Clinical Education Lead for Clinic Accelerator and is currently mentoring over 800+ clinicians on caseload management. She brings over 20 years of physiotherapy experience from working in the highest levels of Canadian sports including Huskie Athletics, Canada Basketball, and Athletics Canada.
In this conversation, Rick and Rhonda discuss topics such as:
- Disconnect between metrics with owners and clinicians
- Metrics to talk to with your therapist: 90% utilization, 60-80% successful graduate care plans
- The difficult conversations about money and caseload
- How to bring up metrics for the first time as an owner
- What is PVA (Patient Visit Average) and how do you use it?
- How to talk to a new grad vs. senior therapist
- Why part timers are clinic killers
- How do you get a physio to cross refer to a chiro?
- Why you shouldn’t have 3 plans of care
- #1 mistake owners make when getting buy-in from their therapist to do reactivation
- What to look for in a clinic director
- How to change behaviour of a clinician
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