The Clinic Boss Show

The #1 Question To Ask In An Interview When Hiring The Perfect Front Desk

Recruiting great front desk people is difficult and a time-consuming process. But there are certain key traits that all great front desk people have. In this episode, you'll learn Dee's unorthodox way to find these traits and recruit great front desk people efficiently. From how to prequalify them before you talk to them, what questions to ask during the interview, and an odd interview test that lets you know right away if they have what it takes.

The Top 5 Marketing Secrets Every Clinic Owner Should Know

What's the difference between sales and marketing in a clinic? This one key distinction is what separates the top clinics from the rest. Find out on this podcast to grow your clinic faster and more profitably.

 

Why You Should Have A Patient Of The Month

Getting patients to complete their plan of care is hard. And if you have a high self-discharge rate it can be very difficult for a practice to stay afloat and remain profitable.

In this new episode, you'll learn a simple way to get patients to buy in without ever meeting you. Plus when you do this they'll already be presold on hiring you before the first assessment.

The 6 Leadership Styles And When To Use Which

Throughout history, great leaders have emerged with particular leadership styles in providing vision, motivating people, and getting stuff done.

But if you only use one leadership style you won't be a truly effective leader, especially during these times. In this podcast we'll talk about the different leadership styles and when to use which.

Why You Should Let Your Leaders Fail

When I look back at the biggest lesson I learned from being an entrepreneur for 2 decades...  Is letting my leaders fail more often while managing the risks. In this podcast, we'll share with you the surprising benefits of letting your leaders fail.

How To Increase Your Conversion Rates Over The Phone

The money is on your phones!I

t's a fact: the average clinic is losing thousands every month from their phones because of low answering and booking rate.

But how do you talk to your front desk about their bad phone metrics in a way that motivates them to improve... without them thinking that all you care about is money.

That's what we talked about in this new clinic boss secrets episode. Including a proven script to get your front desk to improve their answering and booking rate without them hating or leaving you.

Why You MUST Beat Perfectionism To Be Your Best As A Clinic Business Owner

Most clinic owners are engrained by schools to be perfectionists. We need the right grades to get into school, we need the right grades to graduate, and we want distinction in our internship. Being a perfectionist is great for treating patients but being a perfectionist in business will dramatically hamper the growth of your clinic. Here's how to beat perfectionism once and for all.

The 24 Hour Rule To Do When Staff Drops A Bomb On You

When your staff says can we talk? All these emotions flood your body. Oh no, they want to quit or want a raise. But if you let your emotions overtake you in the moment it can make it much worse. Use this 24-hour rule when staff drops a bomb on you to turn it around.

Which Type Of Tone Should You Use In Different Uncomfortable Conversations With Staff?

You only have a few seconds before your staff starts to judge you. For clinic owners, it's crucial to have a voice that your staff wants to listen to, a voice that inspires trust and motivates your staff to take action.

And it all starts with your tone. There are 3 types of tones. Here's the tone you should spend most of your time using (hint it's not what you think).

See Who Is in the Market to Buy Clinics in 2022

Thinking of selling your clinic now?

You'll be shocked at whose buying Chiro, Physio, and Massage clinics right now during Covid.

Plus they have a lot of cash right now that they have to spend.

Find out on the new clinic boss secrets podcast.