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Welcome to The Clinic Boss Show podcast! This show is for Physical Therapy, Chiropractors, Dentists, and Massage therapy clinic owners who want to make more money, impact more people while having more freedom. Learn from Rick Lau, the $83/million dollar a year Physical Therapy and Chiropractic clinic owner. With over 127 successful clinics. Inside each episode, Rick shares his secrets to growing a Physical Therapy and Chiropractic clinic from $0 to $83/million per year. Plus interviews highly successful clinic owners to get them to spill the beans on their secrets to becoming the go-to clinic in their community, getting more patients, treating less while making more, and so much more.
Episodes

Friday Sep 01, 2023
How To Manage Objections During The Initial Booking Call
Friday Sep 01, 2023
Friday Sep 01, 2023
In today's episode, we delve into mastering objection management during booking calls. Experts reveal a proven process to transform objections into opportunities by emphasizing ownership, strategic alignment of KPIs, and provider accountability. Tune in for valuable insights on achieving a harmonious blend of support and accountability, enabling you to excel in managing objections during initial bookings.

Thursday Aug 24, 2023
3 Step Delegation Process
Thursday Aug 24, 2023
Thursday Aug 24, 2023
In today's episode, we discuss the often-overlooked nuances of delegation through our comprehensive "3 Step Delegation Process." We've all been there, believing it's easier to just handle tasks ourselves, but that rarely solves the underlying challenges. This episode presents a thought-provoking dialogue that questions the status quo and emphasizes the power of strategic delegation. Tune in as we discuss the critical factors of effective delegation

Thursday Aug 17, 2023
How To Track Cancellation Rate Of Individual Clinicians
Thursday Aug 17, 2023
Thursday Aug 17, 2023
In today's episode, we will explore the art of tracking cancellation rates for individual clinicians. Beyond the broad clinic cancel rate, this discussion highlights the significance of dissecting data to offer targeted coaching for clinicians. Discover how this approach unveils actionable insights, addresses assumptions, and elevates performance through tailored strategies. Join us as we unravel the intricacies of clinician cancel rates and their impact on overall clinic efficiency.

Thursday Aug 17, 2023
Why Talking The Same Language Of Your Patient Is Important
Thursday Aug 17, 2023
Thursday Aug 17, 2023
In today's episode, we're venturing into the often overlooked realm of patient communication: connecting through shared topics of interest. We unravel the transformative power of aligning your conversations with what truly matters to your patients. Through compelling stories and expert insights, we illuminate how a genuine understanding of your patient's hobbies and passions can break down barriers, foster trust, and enhance the overall care journey. Tune in to discover how this empathetic approach not only enriches patient-provider relationships but also contributes to more holistic and effective healthcare.

Thursday Aug 10, 2023
The #1 Quality That Makes Up A Great Junior Partner
Thursday Aug 10, 2023
Thursday Aug 10, 2023
In today's episode, we explore the pivotal aspect that distinguishes an exceptional junior partner from the rest. As Paul Moon sheds light on this golden key quality, we uncover the surprising truth that goes beyond conventional expectations. Tune in for valuable insights that can transform your approach to collaboration and partnership dynamics.

Thursday Aug 10, 2023
Why do You Need To Conduct A One-on-One Meeting Regularly?
Thursday Aug 10, 2023
Thursday Aug 10, 2023
In today's episode, our guest speaker sheds light on the pivotal role of one-on-one meetings in clinic management. Discover why consistent communication with clinic directors, owners, and team members is essential for operational success. Through real-life success stories, we learn how clinics that prioritize these meetings achieve remarkable improvements in their performance and overall patient care.
Don't miss out on these invaluable insights that could transform the way you lead your clinic!

Thursday Aug 03, 2023
How To Operationalize Patient Experience At Your Clinic
Thursday Aug 03, 2023
Thursday Aug 03, 2023

Thursday Jul 20, 2023
How Paying Someone Else To Do It Costs LESS Than You Doing It Yourself For Free
Thursday Jul 20, 2023
Thursday Jul 20, 2023
In today's episode, we dive into the counterintuitive concept of how outsourcing various tasks can actually be more cost-effective than attempting to do them yourself. Tune in to discover how strategic outsourcing can free up your time and save you money in the long run.

Wednesday Jul 19, 2023
How Good Culture Drives Personal And Professional Results
Wednesday Jul 19, 2023
Wednesday Jul 19, 2023
What motivates employees the most? Discover the power of a positive work culture in driving personal and professional results. Explore how organizations can create an environment that values employee well-being, fosters collaboration, and encourages growth, leading to a motivated and engaged workforce.

Thursday Jul 13, 2023
How To Get Patients To Choose Your Clinic(s)
Thursday Jul 13, 2023
Thursday Jul 13, 2023
In today's episode, we explore a critical aspect of patient acquisition and retention.With the abundance of healthcare options available, it's becoming increasingly challenging for clinics to stand out. However, by mastering this strategy, you can create a strong bond and position your clinic as the preferred choice for their healthcare needs. Tune in and discover how to get patients choose your clinic.