The Clinic Boss Show

What’s The Difference Between A Virtual Assistant Vs Virtual Receptionist In A Clinic

A common question I get asked is what's the difference between a Virtual Assistant and a virtual receptionist?

And how to use each effectively in a clinic? That's what we'll discuss on this new podcast.

Most Common Fears Of Selling Clinics

In this podcast we go over the top fears clinic owners have when selling.

 

What To Say To Your Front Desk To Get Them To Improve Their Phone Metrics?

Most clinics know the impact of getting their answer and booking rate up can have on their profitability. But motivating staff to improve their phone metrics is hard.

In this new podcast, Clinic owner Soroush shares his proven script to get  staff to buy into improving their phone performance.

5 Ways To Increase Your Clinic Profits

n this podcast you'll learn these 5 ways to increase your clinic's profits.

What NOT To Say To Your Staff When They Ask For A Raise And You Can’t Afford It

Staff asking for a raise is one of the most difficult conversations a clinic owner will face. But how you respond can affect retention, morale, and your budget.

In this new podcast, two clinic owners role-play a worst-case scenario on how to respond when staff asks for a raise... when you can't afford it.

What To Say To Your Front Desk About Not Getting Enough Assessments

Most clinics think that they have to spend more money on advertising to get more assessments. But that's just not true when you know how to leverage a few assessment generation tools.

Here's how this front desk person booked 6 assessments in just 2 hours just by leveraging a few tools. And best off they didn't spend a dime more on advertising.

How To Manage Your Clinic Business Using Shifts

If you know how to manage shifts in your clinic effectively you don't need a 3,000 square feet clinic to have a million-dollar clinic. You can run a 1-2 million dollar clinic off of just 1500 square feet.

In this podcast, we'll show you how clinics are doing this. It's a tight operation but it works.

The Dreaded Vacation Request - Lesson Learned

Vacation time can drive you crazy. You have staff taking off at the same time and patients that need to be seen.

In this podcast, we'll discuss how hospitals effectively handle vacation requests so that patients still get seen that clinics should model.

Why It’s Important For Every Leader To Be Vulnerable To Their Team

In the past, leaders were seen as those who should not be questioned. Do as I say. However, today's workforce doesn't respond well to it and can cause high turnover. But what they do respond well to is when a leader is vulnerable. Here are 5 ways being vulnerable can make you a better leader.

How Do We Fix Poor Clinic Culture

A clinic with bad work culture can be headed for serious problems like  affecting the patient experience and cause patients to flee. Plus a business just can't perform at its best with a poor work culture.

In this podcast, you'll learn 5 ways to fix a poor clinic culture.